Thien Thanh Phu Quoc Resort respects and is committed to protecting your privacy. Please read the Privacy Policy below to better understand the commitments we make to respect and protect the rights of our visitors.
Protecting personal data and building trust with our customers is very important to us. Therefore, we will use your name and other information related to you in accordance with the content of the Privacy Policy. Thiên Thanh only collects necessary information related to the sales transaction. Thiên Thanh will retain customer information for the duration required by law or for certain purposes. You can access our website and browse without providing personal details. In this case, you remain anonymous and we cannot identify you unless you log into your account.
ARTICLE 1: COLLECTION OF PERSONAL INFORMATION
Thien Thanh Resort collects, stores, and processes your information for the purchase process, for subsequent notifications, and to provide services. Thiên Thanh does not limit personal information to: title, name, gender, date of birth, email, address, phone number, fax, payment details, card payment details, or bank account details.
Thien Thanh Resort will use the information you provide to process orders, provide services and requested information through the website, and according to your requests. Furthermore, we will use this information to manage your account; verify and carry out online transactions; audit data downloads from the web; improve the layout and content of the website and adjust it to user preferences; identify visitors on the web, demographic research, send information including product and service details if you do not opt out. If you do not wish to receive any marketing information from us, you can decline at any time.
Your order details are kept by us but, for security reasons, we cannot directly disclose them. However, you can access this information by logging into your account on the web. Here, you will see your order details, the products you have received, the products you have sent, and the email, banking, and newsletter details you subscribe to. You commit to keeping personal data confidential and not disclosing it to third parties. Thiên Thanh is not responsible for any misuse of passwords unless it is our fault.
Thien Thanh Resort may use your personal information for market research, details will be anonymized and used only for statistics. You can refuse to participate at any time. Any survey or poll answers we require from you will not be transferred to third parties. The only necessity is to disclose your email if you want to participate. Responses will be stored separately from your email.
ARTICLE 2: ENSURING CUSTOMER RIGHTS
To protect customer rights, the website management provides customers with essential and important information needed before participating in transactions and services on the website, ensuring customers can make safe purchases. Customers should carefully review the information related to the products and services being transacted on the website, including: price, brand, specific support services, conditions of use, address, delivery method, payment method, bank account number, and other related information.
Thien Thanh Resort stipulates that individuals registering as customers must provide complete personal information, such as: full name, contact address, email, ID number, phone number, account number, payment card number, etc., and are responsible for the legality of this information.
Thien Thanh Resort is not responsible for and will not resolve any complaints related to the rights of that member in the event that the personal information provided by that member during initial registration is inaccurate.
Thien Thanh Resort needs to provide customers with important information needed before participating in payment transactions for products and services on the website, ensuring customers can make safe purchases.
ARTICLE 3: PROTECTING PERSONAL INFORMATION
Thien Thanh Resort collects customers’ personal information when they register as members and other information during the process of customer feedback on product quality, services, and shared customer stories.
ARTICLE 4: SCOPE OF INFORMATION USE
Customer information is only used in the management and business activities of the website, as well as provided to affiliated parties. Thien Thanh Resort may also use the information we collect to inform customers about other products or services available on thienthanhphuquocresort.com.vn or affiliated companies, or to contact customers to get their opinions on current products and services or potential new products and services that may be offered. Customers’ personal information may be shared with other companies, but only when necessary to meet customer requirements or for related purposes. To provide services and ensure secure online or center payments, serve customer support systems, customer management, customer care, and receive feedback from customers…
ARTICLE 5: SECURITY COMMITMENT
Thien Thanh Resort only collects personal information within the appropriate and necessary scope for our legitimate commercial purposes. We maintain appropriate measures to ensure the security, integrity, accuracy, and confidentiality of the information provided by Users. Additionally, we implement suitable measures to ensure that third parties also use security measures for the information we provide to them.
Personal information, user-specific information is collected, stored, and protected seriously, accurately, and securely.
The enterprise establishes software to collect and store separate private information, implemented solely by the enterprise’s server system and backup server system. The security of personal information, user-specific information is absolute and will not be disclosed to any third party unless required by competent state authorities.
